Choose reliable contacts
The primary recipient should be expecting a chilled handover. A backup may be a household member, colleague, concierge or venue organiser who is permitted to accept it.
Prevent a failed handover
What If the Cake Recipient Cannot Be Reached?
Use one primary recipient and one approved backup who understands the address, entrance and refrigeration plan.
From Amour Desserts · Baking in Melbourne since 2015
Give access details in advance
Unit, gate, intercom, lobby, reception and venue instructions should be in the order rather than sent after the delivery attempt.
Avoid assumptions about redelivery
Use the Amour Desserts policy and order confirmation for the consequences of an unsuccessful handover. Do not plan around a second attempt.
- Confirm the primary contact.
- Name an approved backup.
- Provide access instructions before the day.
Browse related products
Balanced
Pandan Gula Melaka Durian Cake
D24 durian paired with pandan and gula melaka for a balanced, familiar flavour.
Best for: A celebration cake with familiar Southeast Asian flavours
Melbourne delivery
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Common questions
Can I add a backup contact?
Provide an approved person who can accept and refrigerate the cake, using the order fields or contact process available.
Will a second delivery always be attempted?
Do not assume so. Read the delivery policy and confirmation for the terms that apply.
Amour Desserts
Browse our durian cake range
Browse our current durian cakes and desserts on the Amour Desserts website, or contact us if you need help choosing.